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02 / THE AGENCY

Good thinking.
Put to work.

The ongoing work, across every channel.

We run it with you, to grow revenue, share of wallet, and profit. Tell us the goal, and we work to beat it. We run it for as long as you want us to, and your team can take it over when you are ready.

The steps we take

  1. 01Plan

    The goal, the budget, the calendar.

  2. 02Make and run

    The work, made and running.

  3. 03Measure and improve

    Reporting, analysis, modeling, testing, personalization.

  • Media planning and buying

    The plan, the budget, and the buying.

  • Shopping ads

    Product ads and the feeds behind them.

  • Programmatic and display

    Banner and display ads bought by machine.

  • Streaming TV and online video

    Ads on streaming services and video.

  • Digital audio

    Ads on streaming audio and podcasts.

  • Digital out-of-home

    Electronic billboards and screens.

  • Retail media

    Ads on retailer sites and apps.

  • Marketplace management

    Running your store on Amazon and others.

  • Influencers and creators

    Finding, briefing, and managing creators.

  • Data-driven direct mail

    Mail sent by data and trigger.

  • Search content

    Pages written to be found.

  • Listings and reviews

    Business listings, and answering reviews.

  • Digital PR

    Coverage and links from other sites.

Social

  • Organic social

    The posts and the program behind them.

  • Community

    Answering comments and messages.

  • Social listening

    What people are saying about you.

  • App stores

    How your app is found and chosen.

Email and messaging

  • Lifecycle programs and automation

    The automatic messages across a customer’s life.

  • Email campaigns

    The sends, from build to results.

  • Email deliverability

    Getting into the inbox and staying there.

  • SMS and push

    Text messages and app notifications.

  • Loyalty and offers

    Rewards programs and promotions.

Creative and content

  • Campaign ideas

    The big idea that carries a campaign.

  • Design and user experience

    Screens and pages people can use.

  • Copywriting

    The words.

  • Images

    Photos, illustration, and graphics.

  • Video and motion

    Video, animation, and moving type.

  • Articles and newsletters

    Long pieces people choose to read.

  • Podcasts

    Audio shows, planned and produced.

Working together

A one time project or a monthly retainer.

GOOD WORK STARTS WITH A CONVERSATIONPull up a chair.

Bring a question. We’ll think it through together.